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You can contact Experian for help, support and information in a number of ways.


Online

Instant help is available 24 hours a day, 7 days a week on our Online Customer Services Web site.


By phone

For general and account set-up queries call 0115 901 6000, selecting Option 0.

Monday - Friday:    08:00 - 18:00


For technical queries call 0115 934 4444

Monday - Friday:    06:00 - 21:00
Saturday:    06:00 - 18:00
Sunday:    08:30 - 16:30





By post

Customer Services (Information Solutions)
Experian, Riverleen House, Electric Avenue, Nottingham NG80 1RH United Kingdom


Opening hours

Experian's databases are updated on a daily basis to ensure our information is current and accurate. Whilst updates take place, our databases are taken offline.

Online database access for UK and European Reports

Monday - Saturday:    06:00 - midnight
Sunday:    09:00 - 18:00



Online database access for US Reports

Monday - Friday:    09:00 - midnight
Saturday:    12:00 - midnight
Sunday:    15:00 - 18:00